Why is it worth registering for the Lotus Therme Hotel & Spa loyalty program?
After registering for the program, we will credit 5,000 HUF worth of points to your new loyalty profile, which can be used even for your first booking! As a loyal guest, you will enjoy numerous benefits and discounts in the future.
How can I complete my registration?
After registration, you will receive a system message with information on the confirmation process. Please also check your "Spam" folder in your email system!
How can I collect points?
After registration, our loyalty guests can collect points after their stays. Points can only be credited if you made your booking through the hotel’s own booking platform or directly at the hotel. Points will be credited after check-out. Important: loyalty points can only be collected from the first booking after registration. Points from past bookings made before registration cannot be applied.
Where can I check what level of discount I am eligible for?Where can I check what level of discount I am eligible for?
Log in to your personal account, where, in addition to your loyalty status, you can check your bookings, point balance, and other personalized offers.
How long are my points valid?
Points are valid for 3 years, and our system will notify you in advance if the expiration date is approaching.
I would like to book more than one room. Does everyone need to register?
If you are arriving with a larger group, we recommend making one registration per family. It is possible to book multiple rooms under one user profile.
I need to cancel my booking. What happens to my points?
The loyalty points you have collected so far will not be lost, and your current point balance can still be used within the validity period.
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Join the Lotus Therme Hotel & Spa exclusive club and get unique discounts among the first.